Shipping Policy
Domestic Shipping
- We offer shipping services across India.
- Standard shipping delivers generally within 6-8 days. Crochet Items shipping generally takes 8-12 days.
- Delivery times vary depending on the destination and shipping method chosen.
- Customers will receive a tracking number via email once the order is shipped.
- Shipping charges may apply and will be calculated at checkout based on the weight and destination of the package.
Delivery Time
- Estimated delivery time is between 6-8 days and may vary depending on factors such as location, shipping method, and unforeseen circumstances. Crochet items delivery time is between 8-12 days.
- While we strive to deliver orders within the estimated timeframe, delays may occur due to reasons beyond our control. We appreciate your patience in such instances.
Shipping Address
- Customers are responsible for providing accurate shipping address at the time of placing their orders.
- We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect addresses will be the responsibility of the customer.
Delivery Attempts
- Our shipping partners will make multiple attempts to deliver the package to the provided address.
- If delivery attempts are unsuccessful, the package may be returned to us. In such cases, customers may be responsible for additional shipping charges to resend the package.
Shipping Updates
- Customers can track the status of their orders using the provided tracking number.
- For any inquiries or assistance regarding shipping, customers can contact our customer support team at support@chilliesnlilies.in.
Shipping Charges
- Shipping charges are calculated based on the total weight of the order and the shipping destination.
- Shipping charges will be displayed at checkout before the order is finalized.
Shipping Restrictions
- Certain products may be subject to shipping restrictions based on size, weight, or destination.
- We reserve the right to refuse shipping or adjust shipping charges for orders that fall under these restrictions.
Shipping Partners
We partner with reputable courier services mainly Bluedart and Delhivery to ensure timely and reliable delivery.
International Shipping
At present, we do not offer international shipping services. Our services are limited to addresses within India.
Policy Changes
We reserve the right to update or modify our shipping policy at any time. Any changes will be effective immediately upon posting on our website.
By placing an order with us, you agree to comply with our shipping policy and acknowledge that you have read and understood the terms outlined above. If you have any questions or concerns regarding our shipping policy, please contact us for assistance.